The power of good information in crisis

When crisis hits, we often don’t have the luxury of time. Instead, we have to rely on the bank of knowledge and experience already in our heads, synthesizing that information in real time to come up with good decisions in short order.

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The power didn’t go out but the electricity did

Yesterday at 12:57pm the power went out. On an ordinary day, it might be an occasion to slow down, choose a board game and relax. But this was not that kind of day. Within the next 5 to 8 hours, we were expecting over 1000 guests and about 100 staff to join us for our largest Winter Teen Retreat weekend in years.

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